There are two places in Chennai where you can locate me on a Sunday late morning:
My room or Landmark Bookstore!!!
While surfing the books I came across 'Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business'.
A few random turning of the pages & I found an insightful matrix:
The X axis signifies 'the quantum of empowerment one feels at work' and Y axis signifies 'quantum of resourcefulness with which one acts in his workplace'.
It's depressing to know that only 20 % of US Information workers fall under the category of 'HERO-Highly Empowered Resourceful Operatives'.
So who has a greater onus in ensuring that the employees fall under the 'top right hand quadrant of the matrix'??? Employees themselves or employers???
I would not recieve any brownie point for giving the lucid answer. But the answer is 'Both'. In the age of Co-creation, it's both the employee and the employer who have to work in an ever inclusive manner to 'co-create' many Heroes.
However, the most conflicting issue is that when companies want to create more 'HEROes' and employees themselves desire to become 'HEROes' then why dont we have enough HEROes (Based on the above matrix)?
According to my ever innocent opinion, I feel the conflict often arises when it comes to paying the right price for either enabling or becoming an 'HERO-Highly Empowered Resorceful Operatives' from both the employee & employer's end.
The singlemost important attribute in creating enough 'HEROs' at workplace would be the 'mutual confidence' in 'co-creating HEROs'.
I wish everyone a Glorious & Dabangg('Fearless' in Hindi spoken in Uttar Pradesh, India) new year in the persuit of finding the 'super heroes' within & around themselves.