This article in rediff is bound to make the Indian HR fraternity feel very proud. According to the article " India ranks highest with 76 per cent on a country-level PEI [the Performance Excellence Index (PEI)] index of 14 countries. The index tracks employees' views of product and service quality and the firm's focus on customer service, quality, training and employee involvement."
Also it is observed " India ranks the highest in the country-level EEI[Employee Engagement Index] index as well, with a percentage of 73 per cent and is followed by Brazil (65 per cent). While Japan has the lowest score in this index at 36 percent."
I hope that the Indian employees do not become too satisfied and lack zeal in looking out for challenging assignments!!!!
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