December 7, 2009

HR as a soft power...

My close friends are aware of the fact that I am an ardent fan of Shri Shashi Tharoor. He stands as a mascot of ideas that are refreshing and sincere. I was watching this video which delightfully stresses on 'Why nations should pursue 'soft' power. I must say he sounds very convincing as 'almost' always.

He highlights how countries use soft power on the basis of influencing and attracting other countries through foreign policies, political values, culture etc. He emphasizes on how Alliance Francaise has made other countries more aware of the French ethos and similarly Mtv has done the same for USA. There are many such examples.

Similarly, I believe that many companies through their upmarket and spunky HR interventions have successfully left an indelible mark on the mindset of many potential employees.

A classic yet obvious example is that of Google's 'fun' culture or the 'Learning & Development' culture of HUL. So fundamentally it's the culture of the organization that has the potency of creating a massive influence on many people.

So here the potential employees are not getting attracted towards these companies primarily for the reverence which consumers accord to the products and services of those companies. It's more because of the 'soft power' influence they have on the potential employees.

At times in life we all do some great stuff without being conscious about them fully. I believe the HR fraternity in many companies have done some stupendous work yet they are not really aware of the great benefits it has fostered for their companies. May be they got overshadowed by the phenomenal strides made by the business success.

It's promising to hear about HR's role as a business partner. I completely endorse it but at the same time HR should continue to pursue the 'soft power' role and the business should appreciate that more sincerely.

Some of the best business success stories are integrally 'people success' stories and I feel it has been possible because of HR's 'soft power' role over the years.

I strongly feel that HR's transformational role is intertwined with the 'Soft power' it will exercise in the future course of time.

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