According to Mr. G D Sharma, Vice President – Human Resources, L&T ' Every employee is a CEO'.
When he made this statement to a gathering in Madras Management Association a few weeks back, the entire gathering was surprised.
However, he expanded the acronym after a brief silence.
It's as follows:
C- Customer Centricity
E-Employee engagement and empowerment
O-Ownership
The above mentioned was just one of the many interesting knowledge he shared with us.
- Saikat Saha
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